Politique de confidentialité

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or rendered non-identifiable, such that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you reside, and to the extent permitted or required by applicable law:

Contact information including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.

Account information including your username, password, security questions, preferences, and settings.

Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

Your communications with us including information you include in your communications with us, for example when you submit a customer service inquiry.

Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;

Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;

From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;

From our partners or other third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transferred to and shared with Shopify, as well as with third parties who may be located in countries other than the one in which you reside, in order to provide and improve the Services. In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights available to you, you may consult Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your personal information here: Shopify Privacy Portal Link.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transferred to and shared with Shopify, as well as with third parties who may be located in countries other than the one in which you reside, in order to provide and improve the Services. In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights available to you, you may consult Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your personal information here: Shopify Privacy Portal Link.

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Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as those terms are defined under applicable law) personal information relating to individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee "perfect security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as the need to retain the information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable agreement or policy.

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Please note that no security measure is perfect or infallible, and we cannot guarantee "perfect security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as the need to retain the information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable agreement or policy.

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Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request to the extent permitted by law.

Right of access/right to information. You may have the right to request access to the personal information we hold about you.

Right to erasure. You may have the right to request the deletion of the personal information we hold about you.

Right to rectification. You may have the right to request the correction of inaccurate personal information we hold about you.

Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.

Right to opt out of sale or sharing for targeted advertising purposes. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to opt out of the processing of your personal information for purposes considered "targeted advertising," as defined by applicable privacy laws. You may exercise your rights to opt out of these uses here. Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, depending on where you reside, we will automatically treat this as an opt-out request for the device and browser you are using to access the website. If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you may visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other Do Not Track signals that may be sent from your web browser or device.

Managing communication preferences. We may send you promotional emails. You may choose to stop receiving them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided under local law, you may exercise the following rights in addition to those listed above:

Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawal of your consent will not affect the lawfulness of any processing carried out based on your consent prior to its withdrawal.

You may exercise these rights at the designated locations on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and the rights that may be available to you, including rights relating to data processed by Shopify, you may visit https://privacy.shopify.com/en.

We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, to the extent permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

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Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details provided below, or by filing a complaint with the competent data protection authority in your region. For the EEA, you can find a list of data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside of the country in which you reside.

If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or where applicable, any equivalent agreement issued by the competent authority of the United Kingdom, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us at , email us at support.archwallk@gmail.com, or contact us at 169 Argile Street, Casselman, ON, K0A 1M0, CA. For the purposes of applicable data protection law, we are the data controller of your personal information.